Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bee Ramos

Bee Ramos

June 24, 2026

5  out of  5
rating by Bee Ramos
"This office provides great service. I just got off the phone with Christian who helped me out with everything. He had a great attitude and excellent customer service. He was very patient with my questions. Definitely recommend this place."
Profile photo of Lori Galicia

Lori Galicia

October 29, 2024

5  out of  5
rating by Lori Galicia
"I’m so happy that I stayed with State Farm I was ready to cancel when skip crank was my agent but after meeting with shea who came to my husbands job to sign paperwork and christian always helping me with insurance needs this is where I’m staying always friendly and caring"
Profile photo of Jesus Flores

Jesus Flores

October 3, 2024

5  out of  5
rating by Jesus Flores
"Working with Christian is always a pleasure. He responds promptly and always finds ways to better assist me on anything related to my insurance. I highly recommend him when I am asked what insurance I use for my vehicles."
Profile photo of Tyler G. Carlin

Tyler G. Carlin

September 24, 2024

5  out of  5
rating by Tyler G. Carlin
"Shea Ferraro Offices are always a pleasure to speak to! They answer and return my calls every time and help me with any questions I have. Christian is always super helpful, especially processing my payments. Thanks for the years of continued support!"
Profile photo of Marisol Jimenez

Marisol Jimenez

August 20, 2024

5  out of  5
rating by Marisol Jimenez
"Great customer service from Yazmin. Very convenient that it opens even Saturdays. I have referred several Spanish speaking friends that were able to get their questions answered and were able to get the coverage’s they needed."
Profile photo of Yvonne Candelario

Yvonne Candelario

August 20, 2024

5  out of  5
rating by Yvonne Candelario
"I been with Shea Ferraro since 2016, I give all the praise to Yazmin. Anytime I have a question she takes the time to explain to me everything in detail. I referred all my family and they love it Yazmin treats us all the same with her great customer service!! I have 3 cars and home insurance!!"
Profile photo of Elie Ramirez

Elie Ramirez

August 20, 2024

5  out of  5
rating by Elie Ramirez
"Shea Ferraro and its entire team especially Yazmin Jimenez are Amazing. Very responsive, honest a great partner for all my insurance needs , Thank you so much Shea and your entire team for your excellent service and great price!!"
Profile photo of Maria Leyva

Maria Leyva

August 20, 2024

5  out of  5
rating by Maria Leyva
"I’ve been with State Farm for several years and love it!! Always answer my question quick and very effective specially Yazmin Jimenez keep up the great work!!!!!"
Profile photo of Kim Pierce

Kim Pierce

August 7, 2024

1  out of  5
rating by Kim Pierce
"Good luck cancelling you policy once paid!
Will not cancel or refund! Do not go with State Farm and especially Shea Ferraro branch! Called corporate office and they refer you back to Shea. Their agents think that are god and can do whatever that want. Put a claim in against this agent and his office"
Profile photo of Sergio Avila

Sergio Avila

July 31, 2024

5  out of  5
rating by Sergio Avila
"Great customer service!! Everytime I call for any questions I have they answer them, very helpful and informative. They keep me up to date with my auto insurance"
Profile photo of Jorge Munoz

Jorge Munoz

July 30, 2024

1  out of  5
rating by Jorge Munoz
"Unethical office, wouldn’t recommend. Bad representation of a great brand."
Profile photo of Brooke Contreras

Brooke Contreras

July 18, 2024

5  out of  5
rating by Brooke Contreras
"My whole family has been insured with Shea for a very long time. Always helpful and they make the insurance process easy! Highly recommend!"
Profile photo of Imrjsmommy parra

Imrjsmommy parra

July 10, 2024

5  out of  5
rating by Imrjsmommy parra
"I’ve been with this State Farm agency for many years. I have three vehicles plus rental insurance. The support and service is second to none, particularly Christian. He always goes out of his way to help me and even sends reminders for payment. I can’t say enough about this agency! I highly recommend!!!"
Profile photo of Odel Malan-Pineda

Odel Malan-Pineda

July 2, 2024

5  out of  5
rating by Odel Malan-Pineda
"We have been with Shea Ferraro-State Farm Insurance Agent ever since he took over Dian Roy after her passing. All the staff are very responsive especial shout out to Christian Rivas.
Christian always took the time to speak to me and find out what we need. I always ask for Christian when I need something to be taken care of. He always makes sure that he takes care of what I need right away. Shea is also great! He follows up on you when you let him know that you need to think about things first before making a decision. We were worried when Dian Roy passed because we need a new owner will take over. But Shea is really taking care of us."
Profile photo of Maria Moralea

Maria Moralea

June 29, 2024

5  out of  5
rating by Maria Moralea
"Beautiful office and location!"
Profile photo of Christina LaVelle

Christina LaVelle

June 28, 2024

5  out of  5
rating by Christina LaVelle
"Shea Ferraro and its entire team especially Christian are Amazing. Very responsive, honest a great partner for all my insurance needs including Auto, Home, Special Event, Umbrella policies to name a few. Thank you so much Shea and your entire team for your excellent service and competitive pricing."
Profile photo of Noel H

Noel H

June 27, 2024

5  out of  5
rating by Noel H
"I have found the office to be very helpful."
Profile photo of Dyslexic Smoking Man

Dyslexic Smoking Man

November 15, 2019

5  out of  5
rating by Dyslexic Smoking Man
"Great"
Profile photo of Kich Dadj

Kich Dadj

May 23, 2019

5  out of  5
rating by Kich Dadj
"Shea, provides excellent customer service. He truly cares about his customers. Kim F."
Profile photo of Austin and Kate Raab

Austin and Kate Raab

February 13, 2019

5  out of  5
rating by Austin and Kate Raab
"Shea and his office have always been very helpful. He was able to help me save money and get more coverage. Shea also took his time to explain the life insurance policies available and present them in a way that i could understand. Couldn’t recommend them more."
Profile photo of Austin Raab

Austin Raab

January 19, 2017

5  out of  5
rating by Austin Raab
"Shea is very knowledgeable and I always leave the conversations with him feeling that I have gotten the best advice."
Profile photo of Kiane Rodriguez

Kiane Rodriguez

January 13, 2017

5  out of  5
rating by Kiane Rodriguez
"Shea and Jasmine were incredibly helpful today!"
Profile photo of TJ Hockenberry

TJ Hockenberry

January 10, 2017

5  out of  5
rating by TJ Hockenberry
"Shea is hands down the best insurance agent I've worked with. Very professional, very knowledgeable. I couldn't recommend him and his staff any higher. Office is conveniently located in Newport Beach. Stop by or give him a call, it will be worth it."
Profile photo of Kris Conky

Kris Conky

January 9, 2017

5  out of  5
rating by Kris Conky
"Very knowledgeable and customer friendly. Shea Ferraro and his team take the time to explain in complete detail various coverage's I use through State Farm. Always a pleasure doing business with such an outstanding team!"
Profile photo of Lauren Ferraro

Lauren Ferraro

January 3, 2017

5  out of  5
rating by Lauren Ferraro
"I called the office to get my business, auto, and renters insurance. I was helped by Keegan and I couldn't have had a better experience. He explained all the additional coverage I was getting with State Farm that I didn't expect, and I actually saved money. Highly recommended!!"