State Farm® Insurance Agent Shea Ferraro

"I’m so happy that I stayed with State Farm I was ready to cancel when skip crank was my agent but after meeting with shea who came to my husbands job to sign paperwork and christian always helping me with insurance needs this is where I’m staying always friendly and caring"

"Working with Christian is always a pleasure. He responds promptly and always finds ways to better assist me on anything related to my insurance. I highly recommend him when I am asked what insurance I use for my vehicles."

"Shea Ferraro Offices are always a pleasure to speak to! They answer and return my calls every time and help me with any questions I have. Christian is always super helpful, especially processing my payments. Thanks for the years of continued support!"

"Great customer service from Yazmin. Very convenient that it opens even Saturdays. I have referred several Spanish speaking friends that were able to get their questions answered and were able to get the coverage’s they needed."

"I been with Shea Ferraro since 2016, I give all the praise to Yazmin. Anytime I have a question she takes the time to explain to me everything in detail. I referred all my family and they love it Yazmin treats us all the same with her great customer service!! I have 3 cars and home insurance!!"

"Shea Ferraro and its entire team especially Yazmin Jimenez are Amazing. Very responsive, honest a great partner for all my insurance needs , Thank you so much Shea and your entire team for your excellent service and great price!!"

"I’ve been with State Farm for several years and love it!! Always answer my question quick and very effective specially Yazmin Jimenez keep up the great work!!!!!"

"Good luck cancelling you policy once paid! Will not cancel or refund! Do not go with State Farm and especially Shea Ferraro branch! Called corporate office and they refer you back to Shea. Their agents think that are god and can do whatever that want. Put a claim in against this agent and his office"

"Great customer service!! Everytime I call for any questions I have they answer them, very helpful and informative. They keep me up to date with my auto insurance"

"Unethical office, wouldn’t recommend. Bad representation of a great brand."

"My whole family has been insured with Shea for a very long time. Always helpful and they make the insurance process easy! Highly recommend!"

"I’ve been with this State Farm agency for many years. I have three vehicles plus rental insurance. The support and service is second to none, particularly Christian. He always goes out of his way to help me and even sends reminders for payment. I can’t say enough about this agency! I highly recommend!!!"

"We have been with Shea Ferraro-State Farm Insurance Agent ever since he took over Dian Roy after her passing. All the staff are very responsive especial shout out to Christian Rivas. Christian always took the time to speak to me and find out what we need. I always ask for Christian when I need something to be taken care of. He always makes sure that he takes care of what I need right away. Shea is also great! He follows up on you when you let him know that you need to think about things first before making a decision. We were worried when Dian Roy passed because we need a new owner will take over. But Shea is really taking care of us."

"Beautiful office and location!"

"Shea Ferraro and its entire team especially Christian are Amazing. Very responsive, honest a great partner for all my insurance needs including Auto, Home, Special Event, Umbrella policies to name a few. Thank you so much Shea and your entire team for your excellent service and competitive pricing."

"I have found the office to be very helpful."

"Never had customer service like this. Well okay I called 2 times, waited, then called the third time. SF Representative: Jasmine, picked up and I asked why was I unable to pay on the account, then when I was about to explain that it must because that I got a new debit card, she then cuts me off and says, “Can you please hold? I am the only one that works in the office on Saturday. Me: Yes. She returned to the line: “Is this Tiffany? Her: It’s because your account is past due”. She’s not yelling but definitely it was an unpleasant tone. Felt a little degrading of how it was said it at me. I’ve worked as a Medical Assistant, Hotel Front Desk, Executive Assistant and now H.R. Never have I ever will treat a customer/client/guest like that. I’ve been a client for years and mostly well taking care by Marlenne, Christian, and other girls in office, but I guess maybe she is new? Just want to share my input."

"Great"

"Shea, provides excellent customer service. He truly cares about his customers. Kim F."

"Shea and his office have always been very helpful. He was able to help me save money and get more coverage. Shea also took his time to explain the life insurance policies available and present them in a way that i could understand. Couldn’t recommend them more."

"Shea is the go-to guy for insurance. He has provided invaluable guidance on meeting all of my insurance needs and is the most professional, genuine, and dedicated agent I have worked with. He is quick to respond when I have questions, it’s like having my own concierge insurance agent. I have a number of policies with Shea and saved a lot of money with his help in bundling my policies. I highly recommend him!"

"Shea is very knowledgeable and I always leave the conversations with him feeling that I have gotten the best advice."

"Shea and Jasmine were incredibly helpful today!"

"Shea is hands down the best insurance agent I've worked with. Very professional, very knowledgeable. I couldn't recommend him and his staff any higher. Office is conveniently located in Newport Beach. Stop by or give him a call, it will be worth it."

"Very knowledgeable and customer friendly. Shea Ferraro and his team take the time to explain in complete detail various coverage's I use through State Farm. Always a pleasure doing business with such an outstanding team!"